Alliance Radiology is the imaging service provider for Rhode Island PET Services, and together we are taking every precaution to ensure patient and community safety in the wake of the COVID-19 pandemic. We will be providing updates here.

Updated: June 17, 2020

Rhode Island PET Services is closely monitoring COVID-19 developments, and related public health recommendations, and government actions. We remain committed to the health and safety of our patients, team members, and community.

To schedule an appointment, please call our scheduling department at  (877) 689-5713.

In preparation for your next visit, our team is adhering to strict cleaning and sanitation protocols using CDC-recommended cleaning products and disinfectants appropriately between patients. We have allowed for additional time in our schedule for extra attention to detail.

We are ensuring social distancing as much as possible; please understand that your imaging exam will require closer contact with a clinical staff member. Our staff are using the CDC-recommended Personal Protective Equipment (PPE), including face masks, and are screened each day as well for illness.

While you are with us for your appointment, we ask the following from you:

  • Please wear a face covering when you arrive and throughout your appointment. We are requiring all patients and our care team to do so! Acceptable face coverings include homemade masks, cloth masks, medical masks, or cloth coverings such as a bandanna. Your face covering should fit snugly but comfortably against the sides of your face, covering both your nose and mouth.
  • Please practice social distancing during your visit to our site of care. This means six feet of space between you and others wherever possible.
  • Upon arrival, we’ll ask you to complete a very short COVID-19 screening questionnaire and you may have your temperature checked.
  • Please ask anyone accompanying you to wait in the car if possible. We are limiting guests in our facility to only the patient to help assure safety for all patients and team members. In the event you require assistance, such as an interpreter or due to mobility issues, please let our scheduling team know in advance of your visit. Support will be limited to one individual, who will also be screened and asked to follow all guidelines.

We are Following Strict Safety Protocols

We follow federal, healthcare industry, state, and local public health protocols and guidelines for keeping our care environment (site, equipment, and team) safe for you – and it may feel a little different nowadays! You will see our team in proper Personal Protective Equipment (PPE) including face masks, practicing social distancing as much as we can, and cleaning with CDC-approved products and best-practice protocols.

Pre-Screening, Scheduling and Site Arrival

In addition to what our team is doing to keep the care environment safe and stress-free for you, we have implemented processes before and at each patient’s arrival to mitigate COVID-19 risk.

Patients are screened by our team before their appointment with us:

  • During scheduling or rescheduling of your exam;
  • During your pre-registration/preparation call just prior to your appointment; and
  • When you arrive at our facility.

If it’s nearly time for your appointment and you’re not feeling well or are worried you’ve been exposed to COVID-19, please give us a call at  (877) 689-5713.

If you were not displaying symptoms at the time of scheduling or confirming your appointment, but have since begun to experience symptoms of COVID-19 (including fever, new or changed cough, shortness of breath or difficulty breathing), have been exposed to or are caring for an individual who is positive for COVID-19, or have traveled recently to or from an area experiencing COVID-19 spread, please call us at  (877) 689-5713 to speak with a Care Team member. If you are determined to be in an at-risk category, we will work with you to reschedule your appointment appropriately. In addition, call your referring provider to discuss the next steps in your care.

The COVID-19 pandemic across the U.S. continues to change rapidly. We are dedicated to keeping you informed.

We are committed to a whole-of-society approach built around strict adherence to infectious disease control policies and procedures, and a comprehensive strategy to prevent infections, save lives and minimize impact. Following the recommendations of the CDC, World Health Organization (WHO), Department of Homeland Security (DHS), the U.S. State Department, local community leaders, and departments of health, we are prepared to navigate through these challenging circumstances with your safety and confidence in Rhode Island PET Services at the forefront of everything we do.

Thank you for your understanding and support as we remain committed to our mission to provide the highest quality health care to the communities we serve.

Watch Our Patient Safety Video:


Protecting Yourself & Others

7 Daily Habits to Help Prevent the Spread of Viruses

View the CDC COVID-19 prevention factsheet.


Signs and symptoms of COVID-19

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms. The CDC offers a symptom checker here with more information.

What to do if you suspect you have COVID-19?

If you or a loved one are experiencing the symptoms listed above, it is important to give advanced notice before visiting any healthcare facility. Call your healthcare provider for advice and next steps.

More Helpful Resources:
Latest CDC Updates
Frequently Asked Questions about COVID-19
Symptoms and Testing